Refund Policy

Refund Policy - the basics

1. Eligibility for Refunds

   • Customers may request a refund within a specified period (14 days) from the date of purchase.

   • Refunds will be considered only for items that are unused, in their original packaging, and in the same condition as when received.

2. Non-Refundable Items

   • Certain items, such as personalized or custom products, perishable goods, or digital downloads, may not be eligible for a refund.

3. Partial Refunds

   • In some cases, partial refunds may be granted for items that are damaged, defective, or returned late.

4. How to Request a Refund

   • Customers must contact Dakota Farm Co LLC directly through the designated contact method (e.g., email  DakotafarmCoLLC@gmail.com ) to request a refund.

   • Proof of purchase, such as a receipt or order confirmation, may be required.

5. Processing Refunds

   • Approved refunds will be processed within a reasonable timeframe, usually within 5-7 business days.

   • Refunds will be issued using the original payment method, unless otherwise agreed upon.

6. Shipping Costs

   • Shipping costs are generally non-refundable. Customers may be responsible for return shipping fees unless the item was defective or incorrect.

7. Exchanges

   • Exchanges may be available for certain items at the discretion of Dakota Farm Co LLC.